We use Pay Pal to process your card payment. These card details are not revealed to us or to our agents.
The information you provide when making your purchase is passed directly to Pay Pal using a secure encryption technology, this means that no-one can intercept your details. Pay Pal ensures the maximum security for our customers and is actually safer than ordering goods over the phone or giving your details in restaurants.
The card security code we request is a unique three or four-digit number printed on your debit/credit card. This number is not embossed on the card and hence not printed on receipts - making it difficult for anyone other than the genuine cardholder, to know it. Some cards, many UK-issued cards for example, have a three-digit number printed at the top of the signature strip on the reverse of the card. Others, American Express cards for example, have a four-digit number printed on the front of the card, above the account number.
When giving your credit card number, you can check the security of your connection in the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), SSL is active.
You can also double-check by looking at the URL line of your browser: when accessing a secure server, the first characters of the site address will change from http to https.
We respect your privacy and security as much as you do. When you shop with us, we will only ask for personal information such as your name, email address, billing address, product selections, credit card or other payment information in order to send out your goods in a timely manner.
We may also collect information about where you are on the Internet (such as the website you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your internet service provider is located, the pages of our site that were viewed during your visit, and any search terms that you used.
We do not sell, trade or rent your personal information to others.
Personal information you provide is used by us only for the following purposes:
- So we may recognise you as a customer and keep a record of your purchases.
- So we may track questions or concerns you may have with our products or service.
- So we may send you newsletters of exclusive offers, seasonal updates and current events.
If any of this personal information is transmitted, it is encrypted (using 128-bit encryption technology). Otherwise, it is always password-protected and stored on a secure server.
Our data collection and storage is governed by the rules of the UK Data Protection Act.
Once your order has been processed securely online, we do not keep any record of your credit card details.